Loading
Have Questions?

Frequently Asked Questions

Find answers to common queries about our products, shipping, and warranties

Sanpro stands out for our 20+ years of focused audio engineering expertise combined with our commitment to "Made in India" manufacturing. Our products undergo rigorous quality testing to ensure they meet professional standards while remaining affordable. We specifically design our equipment for Indian climate conditions and usage patterns.

We offer pan-India shipping with delivery typically within 3-7 business days. For metro cities, we provide express 2-day delivery options. All products are carefully packaged to prevent damage during transit. Shipping costs vary based on product size and destination, with free shipping available on orders above ₹10,000.

Our standard warranty coverage includes:

  • Speakers & Amplifiers: 3 years limited warranty
  • Microphones & Cables: 2 years warranty
  • DJ Equipment: 1 year warranty with extended options

All warranties cover manufacturing defects and include free technical support.

We offer a 15-day return policy for unused products in original packaging. Refunds are processed within 5-7 business days after we receive and inspect the returned item. For defective products, we provide free replacement or repair depending on the issue. Please contact our support team to initiate any returns.

You can purchase authentic Sanpro products through:

  • Our official website (www.sanproaudio.com)
  • Authorized dealers listed on our website
  • Amazon and Flipkart official Sanpro stores

Beware of counterfeit products - always check for our holographic seal and purchase from authorized sellers only.

Still have questions?

Contact Support